Fun productive environment but disorganized - Recensione dipendente - IT Operations Analyst presso Call Box

-Team mates are awesome -Clients are professional to deal with

Nothing immediately comes to mind that I can think of

None come to mind honestly

Small "start-up" like company. They will start your interview process out saying salary starts at $60K then send you an offer with a regular salary of $42K and if you hit all metrics you may make $54K for the year. Leadership here is a joke. It mostly consists of unqualified individuals who have surprisingly stuck with the company longer than most folks. Almost everyone is new and there is constant turnover. In the 6 months I was there they got rid of multiple people without reason. They also pay you very little but expect you to work in their office 5 days a week. The benefits are essentially non-existent. You get access to their health insurance after a few months but they do not provide anything besides high deductible plans. The company falls extremely behind in this industry and most of the customers hate the product. We were constantly faced with fire drills due to customers threatening to cancel the product on a daily basis. The company survives off of having contracts with one big dealership group (which the owners are involved in) if that gives you an idea of what goes on here. If you value your career and having actual benefits at work besides breakfast tacos, then stay away from this place and go elsewhere.