Vantaggi
The employees (at least the ones that were left) was the only good thing about CallTower. They had some of the greatest employees.
Svantaggi
Upper management and CEO are at a low. The CEO seems to find pleasure belittling employees, making large meetings and conference calls very uncomfortable (whether happening to you or another employee). There is no trust for the work being performed by the employees. When the CEO has it out for an employee, consider yourself gone (legal or not, it happens). There is a lot of 'hiring my friends from college, hiring a neighbor' going on here. 40 hour work weeks are a dream that never happens. You are expected to answer emails and calls on off hours, weekends, and the middle of the night if necessary. Deadlines on items are irrational. Someone else had mentioned all the positive comments on here were fabricated. This is absolutely true. It wouldn't surprise me if the CEO wrote them himself. There is definitely something 'off' with him.