Micro Managing Daily - Recensione dipendente - Tier-2 Support Representative presso Cambium Learning Group

1,0
4 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, co-workers are knowledgeable of their work

Svantaggi

Position is a glorified customer service role with management who do not care about your worth or health, with several tedious processes created by the worst ticketing system known to mankind, 8x8. 8x8 influences the micro management, by listing your time online (down to the seconds) and includes upper management personnel messaging you constantly. You are constantly fighting to prove what you were doing at X time, rather than focusing on your work and feeling confident. The work culture within the the team is a disaster, as management are constantly finding things you are doing incorrectly, and do so in a deterring tone that diminishes your self esteem. Please do not work here.

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5,0
8 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The best job I’ve ever had

Svantaggi

I have no complaints with cambium

3,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's a great company, and a great environment. Very inclusive and focused on diversity

Svantaggi

They are actively moving to AI, and have been facing lower sales due to budget cuts across education. Both of these have contributed to them doing 3 layoffs in the 20 months I worked there.

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