-Employee rent discount barely knocks the dust off the shelf. Rates are skyrocketing but discount remains at 20% & that's FIRM.
-Workload for onsite staff especially AM's is becoming unrealistic. There is no way to manage all of what's expected and outperform without things slipping through the cracks. They continue to add more reports/systems in place and it's all tedious.
-Work life balance is little to non-existent. We are closed on Sunday, but that Band-Aid of a "relief" just causes things to spill over to the contact center/on site staff later in the week to handle.
-Pay is nowhere near "competitive" for what is expected of you.
-Company Culture and Values have gone to the gutter, it's all about numbers and penny pinching in EVERY way possible. Tenured employees can agree, the juice is not worth the squeeze.
-FAVORTISM, FAVORTISM, FAVORTISM.
-LISTEN to your on-site employees who are getting burnt out. Time management & delegation is not the answer to everything.
-Rental rates are high and we are told to sell the importance of why due to our service and living excellence. When in reality
-If you are on-site and your community has crime incidents, RIP to any hope of reassurance/help from higher up. You may get security for a LIMITED time. Or have them regularly scheduled but reduce what days and times they are at your community to save money. Office staff has to take the heat from residents whose cars are broken into, wheels stolen, catalytic converters etc.
-Can be a little micromanaged depending on who your leaders are.
-If you're thinking about applying, do your research and ask all the questions. Don't get caught up in the unicorn dust.
