I worked in a call center professional but laid back as a phone banker - Recensione dipendente - Banker presso Capital One

4,0
24 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have really great benefits and allow you to bonus up to $1000 every month, every one there is really nice, friendly, cafeteria is great, and the job may seem overwhelming in training but once on the floor it is a cake walk.

Svantaggi

Shift bids for the shift you wanted was slightly unfair. They are done twice a year and based on quality score for your calls & your are ranked in the entire call center. I was out on maternity leave and had no scores so i was in dead last place for the bid on shifts. i got a terrible shift 3pm-12am.

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5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Professionally operated and disciplined organization

Svantaggi

Regulated environment impedes rapid software delivery

3,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Svantaggi

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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