Vantaggi
I just finished classroom training so my review will be based on that and updated later on. Classroom training is eight hours a day for four weeks long. It is A LOT of information, but the trainer is really good at her job.Also, being in the classroom with people who had experience and with people who didn't made it easier to learn things. There's a lot of managers, and each one came in multiple times throughout training to meet us. So far, management looks laid back and personable. BENEFITS BROKEN DOWN: All benefits including 401k matching,health,dental,vision,education assistance,adoption assistance, start on DAY ONE! The benefits cant be matched elsewhere. Yes, hourly isn't anything to write home about, but you're offered a "differential" to work a later shift of about 10%, over time is given if wanted and theres monthly bonuses that add up to $1250 that agents can get. From what I have heard from current agents, they aren't too hard to get. Health care: This is the best health care I have seen for hourly employees. Again, it starts on day one, and their most expensive plan for one person is about $30/month, which includes no copay and free walk-in clinic visits. Add dental and vision on for about 2 extra a month. I didn't get insurance, but purchased life insurance. My $138,000 policy is about 3 dollars a month. Education assistance is $5500 for Bachelors and Masters degrees Capital One as a company is really cool. They pride themselves on having personal relationships with their customers.
Svantaggi
It seems to be very difficult to get promoted