Run! - Recensione dipendente - Branch Ambassador presso Capital One

1,0
26 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are good for an entry-level job

Svantaggi

• Understaffed branches/now they are going to be purposefully understaffed due to leadership wanting to decrease overhead, which, along with high turnover leads to more stress among current staff. • Unrealistic expectations from leadership who works outside of branches, no understanding from leadership as to the inability to get everything they want done. • Internal mobility is almost non-existent. Other job families seem to frown upon those who try to come from retail banking no matter your background/achievements. Some departments actively go out of their way with qualifications to disqualify those who wish to move up internally. Upwards mobility in branches is no longer a thing, as the current slate of managers usually have two branches and won’t be going anywhere any time soon. • Employees who work from home and do a portion of the job Ambassadors do without having to present a certain brand expected of us in-branch make more money than Ambassadors do. • Customers can be abusive which can lead to an extremely toxic work environment with the other factors added in.

Esplora altre recensioni su Capital One

5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, focus on career progression

Svantaggi

Slow moving, it's difficult to get things done

1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Svantaggi

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

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