Improved workspace but declining professionalism and silos - Recensione dipendente - Associate presso CarMax

2,0
5 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Updated computer monitors and desks improve the physical workspace. Some managers are supportive and actively try to remove roadblocks for their teams.

Svantaggi

The environment no longer feels professional and has declined quickly in recent months. Leadership culture often comes across as a “bro club,” particularly at the LGM and Business Office leadership level. Diversity in leadership appears inconsistent. While women are occasionally placed in visible roles, advancement and inclusion seem to favor middle-aged white men the majority of the time. Teams operate in silos, and collaboration across departments is limited. Some new consultants rely on searching for answers rather than using the provided training materials, which affects consistency and customer confidence. Managers frequently have to push back against leadership to remove roadblocks that slow down the processes.

Esplora altre recensioni su CarMax

5,0
27 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and great people.

Svantaggi

Can’t think of any cons.

1,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Svantaggi

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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