Work from home perks overshadowed by micromanagement - Recensione dipendente - Customer Service Consultant presso CarMax

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- work from home - ability for pay raise twice a year ($2 max) - shift bid every 6 months - pay differential for weekends and late hours

Svantaggi

- micromanaged all day - high call volume - harder to work your way up in the company

Esplora altre recensioni su CarMax

5,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everything is great I love how it is ran

Svantaggi

Everything is great the way it is

1,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Svantaggi

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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