Vantaggi
The company overall is great. The CEO was down to earth, all the higher ups are really nice. Stores we trained in were great, there was a strong family vibe from each location. You learn a lot. I was in a cross functional location, so it was a good chance to learn all the different areas in the store.
Svantaggi
Cross functional is a chaotic mess. An underpaid mess for what you deal with. If you have strong management that knows what they are doing, it can go better. There is no work life balance. If you have family, friends, or loved ones you would like to see, don't bother with this one. If you are in a traditional store it is better because there is actually more than 12 people at the location, but it's still tough. In cross functional stores you will need to be in the business office, skilled in appraisals, and skilled in buying and selling cars. The store is supposed to be built on teamwork, but usually other associates are so busy and the store is so tightly staffed that you will end up with wait lists and irate customers. The business is supposed to be built on transparency, yet some people are so far from that. Many look at vehicles that do not meet standards, yet push that they do, and suggest selling vehicles with mechanical issues that they want customers to come back after the fact and have fixed. Very sleazy, and not lined up with the image of the company at all. Be careful with which location you shoot for. Some are as dishonest as the run of the mill car dealerships they carry on about.