Vantaggi
The job itself is interesting. Some of my coworkers were actually worth talking to. And to management's credit, they were willing to listen to problems and complaints from my coworkers and I, but they rarely did anything about it.
Svantaggi
Management basically will double the work load by making a separate group "resolve" active issues, but those issues populate twice in my system as a result of them "resolving" them. I told them about it several times, but I was blown off. Why make your employees work twice as hard when they already have a marathon of work to do each day as it is? No incentives. The only paid holidays are Thanksgiving day and Christmas day. Rarely any OT. No bonus programs. The only reward we get for hard work is a mug or blanket with the Cardtronics logo on it. Really? Giving us presents with your name on it really just feels like you're trying to remind us that you own us. The two main contracted companies that we used caused problems for each other, and consequently, for us. The head guy, the top dog at that Cardtronics branch made excuses to my face for bad service on their part. I was amazed. To sum it all up for all the job seekers, this place reminds me of a joke I heard once. "I saw my boss pull up in a nice sports car. I walked up to him and said, 'Hey boss, nice car!' to which he replied 'If you work hard, stay diligent, and be the best employee you can be, some day I'll be able to afford an even nicer one.'" If that's the kind of mentality you want from an employer, this place is for you.