Vantaggi
Working from home and having a flexible schedule are a plus. I set my own schedule and if I need to go to a personal appointment I just work around it. My supervisor is very good and available almost all of the time for questions or problems. Salary is fairly good. There is no 'office politics' since you work independently from home. The company has an ESOP and 401K which they match. CEO is very ethical and seems to care about each employee.
Svantaggi
Constant change but these changes come from Ohio Department of Medicaid with unrealistic expectations. The work load is heavy and I work a lot of evenings, weekends and some holidays just to catch up. Insurance is very poor. If you have small children this is not the job for you.