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Cascade Financial Technology

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Do not recommend - Recensione dipendente - Customer Happiness Agent presso Cascade Financial Technology

1,0
10 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There aren’t very many. The office they show in pictures is not the actual office you’d be at. The office you’d be at has no hot water, no kitchen, the heater doesn’t work.

Svantaggi

The management is terrible, they’re not consistent. They lack communication and the ability to embrace change or others opinions. They had current employees go and blow up reviews to cloud the terrible ones they have

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Risposta di Cascade Financial Technology
5y
Thank you for taking the time to share your experience. We have updated the pictures to include both of our office locations, including our Call Center, located within the same business complex. Our Call Center kitchenette includes snacks and refreshments available to all employees at no cost. In addition to a fridge and microwave, a Keurig is also available and dispenses hot water for beverages. Upon notification of a maintenance issue with our central heating and cooling, our Office Manager promptly notified the property owner who quickly (within one day) fixed the issue. We have also requested the impacted hot water dispenser to be replaced; in the interim, multiple hot water sources remain available and accessible for use within the office. In an effort to reduce unreported maintenance issues our Office Manager will complete daily walk throughs of both office locations and encourage employees to report maintenance issues when they occur. We value all of our current and former employees’ feedback, which is one reason we encourage (not require) employees to review us. We would be happy to learn more about what specifically it was that was not positive during your time here and how we can improve consistency, communication, and collaboration. Please feel free to contact HR to discuss anytime. We wish you the best.

Esplora altre recensioni su Cascade Financial Technology

5,0
27 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Teamwork, community, integrity, growth potential, honesty

Svantaggi

Lack of funding, but worth the team work

5,0
3 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Cascade is full of a dedicated group of great payments minds with a really nice platform. In my time here, I've seen tremendous progress on a large number of very innovative products and ideas and its something special to be a part of. As a result, employees who are able and willing to proactively improve processes, grow the platform capabilities and identify meaningful improvements are quickly and justifiably promoted whatever rope they need to make an impact. As I write this (May 2023) the company is on the brink of a healthy number of meaningful releases and new capabilities that will just make business operations, new program onboarding and adding new capabilities easier and easier.

Svantaggi

Some bad luck with external relationships has some result looking worse than they actually are.

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