Vantaggi
Nothing good to talk about except the HR team and Admin team.The most worst company and managemnt anyone can work with.Team is full of politics.people got fed up working their.Not for every team I guess but in Day AR team, the TL itself is not good. He is having a kind of sarcastic mind towards keralites since he is fron Tamilnadu. Ther is partialty among team members. Some people are working hard while some others are just coming to offce for taking breakes and chit chatting with mates.and I have seen them making fun about my previous company EXL services.I dnt knw wot is wrng with those guys more over exl is such a good company.Its not at all worthing to work under these kinda team.I got fed up working under this team.
Svantaggi
TL is having his own rules and regulations regarding the targets and all. Target of 90 is huge and heavy for an agent that do without necessry website acess and all. Everyone is forced to extend shift if not hitting target. People are trying very hard but still they are not able to hit target since target is such a huge number. We have already discussed this with TL but he is not listening to it.not at listening and even teasing us on various other matters like english pronounciation, previous company matters and all. Job and day shift is an un avoidable thing for people and that is the only reason why everyone is working in day AR team facing all these discriminations.Please guys...dont join their at any cost.