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      Cascade Strategy

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      Recensioni su Cascade Strategy

      Poor leadership - Recensione dipendente - Software Engineer presso Cascade Strategy

      1,0
      8 lug 2022
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Great people who genuinely believe in the company's vision - Remote-first culture with lots of flexibility

      Svantaggi

      Very inexperienced people in leadership roles who do not know how to run a product-led business: - "Sweatshop" approach to engineering teams, no vision or support from VP of Engineering to plan for longer-term scale. Burnt-out teams, horrible dev tools, very poorly engineered solution that blows out feature delivery time. - Constant shift in priorities, leaving teams unprepared for delivering quality results. - "High-performance" culture with teams being judged by the number of features they ship. Teams and individuals get blamed directly in a very toxic way if they don't deliver on time. - The problems get hidden under the rug and not communicated to the CEO.

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      5,0
      14 feb 2024
      Customer success
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      2023 was quite the year for Customer Success at Cascade. There were lots of changes and several new faces joined the team at both a leadership and IC level. The product is reasonably complex, which makes Customer Success'ing perhaps a little more challenging than a rull-of-the-mill SaaS company. However I think the company ackowledges this and has done a great job of laying the right foundations in terms of people and process for a successful 2024.

      Svantaggi

      As mentioned, the product is exciting but can be quite complex and is best suited to larger organizations that have a strong change management culture already in place. That isn't necessarily the case with every customer, and that can make the job of Customer Success at Cascade a challenge at times.

      1
      3,0
      30 ago 2024
      Cx associate
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work-life balance was great overall.

      Svantaggi

      Lack of training and low pay. A lot of miscommunication

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