Practice what you preach - Recensione dipendente - Customer Experience Specialist presso Casper

3,0
21 giu 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are some truly fantastic and talented, hard working people at Casper.

Svantaggi

Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

avatar
Risposta di Casper
5y
Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.

Esplora altre recensioni su Casper

5,0
18 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people and pay is good

Svantaggi

Not many other than working holidays

2,0
12 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The WTC office is nice

Svantaggi

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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