Very poor communication - Recensione dipendente - Dipendente anonimo presso Casper

2,0
15 mar 2023
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Casper allows for work-life balance.

Svantaggi

I have never worked for a company that was so poor at communication. They will roll something out and forget to tell the retail fleet about it. This is quite embarrassing when a customer comes in and something either doesn't work or they know something that you don't. Imagine emailing a guest about a quote, and then when they show up in the store you realize the quote is inaccurate because corporate has decided to now exclude certain items from a promotion... without sending out a communication.

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5,0
18 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people and pay is good

Svantaggi

Not many other than working holidays

2,0
12 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The WTC office is nice

Svantaggi

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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