Short-term or Long-term Depending on Preferences - Recensione dipendente - Resident Services presso Castle Group

3,0
13 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Offer part-time work. Same job every day - answer calls, write tickets. If you like doing something that is simple then this job is good. That can also be a con. Stay calm with residents, pace yourself regardless of expectations and stay professional and you can last long in this role.

Svantaggi

Monday - Friday for Full-Time (schedule has no negotiation) Benefits are not good for a College student - 27 years old paying student loans Management works in same cubicles, high supervision Small in-person team, majority of team is online or international. No collaboration or group work with team Same job every day - answer calls, write tickets, don’t spend too much time in one metric Time spent on online, transfer, Away, offline is constantly being monitored, Goals for these metrics changes every month Department cubicles works close to human resources and senior-role employees - can be stressful at times, if you are used to having more team members than supervisors.

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5,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Leadership engagement with on-site managers. Small company feel despite company growing into an industry leader in Florida.

Svantaggi

Technology lags behind major competitors.

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Risposta di Castle Group
1mo
Thank you for the 5-Stars! Much Appreciated!
2,0
1 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay part of your insurance. While the role in general had the potential to be rewarding, the lack of structure, support, and respect for employees made it impossible to maintain employment there.

Svantaggi

My direct supervisor consistently undermined my effort and provided minimal support which made navigating an already difficult situation even more stressful. The company regularly places managers alone at newly acquired properties with little on boarding or guidance leaving them to navigate complex issues without adequate resources. Additionally managers are often subjected to micromanage and at times to basic behavior from condo association, board members with little to no intervention or support from upper management.

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