A very amateur experience. General manager has little respect for employees and little knowledge on how to lead/manage - Recensione dipendente - Sales Representative presso Cellular Sales

1,0
8 mag 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The scheduling is flexible. You don't always work with a manager so you're not constantly being micro-managed. The company pays high commissions compared to the industry standard.

Svantaggi

The market I worked in was a very unprofessional environment.Training is inadequate. I trained for two weeks. At no point in training did we learn anything about addressing technical issues with the phones and basically had to learn "on the go" when it came to tech support. Our General Manager came up with a ranking system when it comes to making the schedule because there are various stores in our market and some are busier than others. The ranking system was a culmination of # of units sold, # of new activations, # of insurance policies sold, and a certain $ amount made off of selling accessories. Unfortunately, the person who makes our schedule, the GM, is dishonest and inconsistent when it comes to where some people fall in the ranking. So you're really not in control of how much money you can make, unless the GM likes you for his own personal reasons. You have to be responsible for hundreds of dollars of the company's cash for up to a week, but then when you go to monthly sales meetings all they preach is "personal responsibility".

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5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay for the work

Svantaggi

At least try, don't clerk

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Risposta di Cellular Sales
2d
Thank you for taking the time to leave a review and share your experience!
2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Svantaggi

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Risposta di Cellular Sales
2d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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