RN Case Manager - Recensione dipendente - Case Manager II presso Centene

I was hired because I had the knowledge and back ground as a nurse to assist their members,educate them on disease process, and preventative services. Hiring professional licensed RN's to preform these duties, this was going to make a difference in the member's lives. They claim to be all about the members and verbalize this information in your interview. Well in my interview at least, I specifically ask them if I would be able to actually case manage the members. Yes, they said that is why we are hiring only talented knowledgeable nurses. It saddens me to say that was all a lie. This is corporate america they have no idea what actually caring for people means, nor do they care. The managers are appalled by questions because they have no clue what the answers are. They spend most days behind doors in meetings and if you have a question DO NOT ASK..... The training is unorganized and done as quickly as possible. If you do ask a question management will swear they have already given you all you need to be successful. This is a call center. The goal is to contact as many people as you can, engage them in case management, and then call to say hello once every 1-3 weeks. Nothing more nothing less. Just meet state requirements. I was excited about the changes the Health Care Reform was designed to bring, but nothing has changed. The Medicaid/Medicare dollars under served, privileged, and the elderly Americans need, still continues to line the pockets of others. I am true nurse at heart. I armed myself with knowledge and resources , so I could share it with my members/patients in hopes of educating them on how to achieve a better quality of life . I hope by sharing my knowledge, care, and compassion to others,if only small or one person at a time, I can make a difference in someone's live. ITS QUALITY NOT QUANTITY........JUST SO YOU KNOW ........I am not angry just thought any nurses who are looking to actually be a nurse, this may save you some time.