was great, now the worst job I've had - Recensione dipendente - Service Desk Technician presso Centene

1,0
23 giu 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing at all. Pay I guess? But even then we're not getting paid enough.

Svantaggi

Was fine, a good decent phone tech job. But it's morphed into an awful place where you're so micromanaged that I get a phone call if I run over a minute on any metric whatsoever - even ones I've never had an issue with, I'm talked to for anything that isn't perfect, etc. They're tightening the metrics so hard that if I have to poop, I run over on my alotted 5 minutes at a time for personal time and then I'll get both a cell phone call and my manager DMing me on teams. Raiding in MMOs full-time is less stressful than this. It's got me wanting to self-harm and I panic when I hear my cellphone ringing now. Location flubbed to hide identity. Oh yeah if your preferred name is different from legal (trans, nickname, etc) - good luck, your legal name is required on your profile and half our systems can't pull from the nickname field so despite everything I get legally fullnamed at least 4 times a day by a name I haven't used in years.

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5,0
26 mag 2026
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good hours and flexible hours

Svantaggi

Allot of work and reviews

3,0
12 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Svantaggi

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Risposta di Centene
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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