- You will be underpaid and overworked. From day one as a staff accountant, I was working 50 to 55 hours a week. Hours only increase as you moved up at Ceterus. Ceterus boast about their "unlimited PTO" if you happen to take more than three days of PTO the backlog is laughable.
- Everchanging management and procedures. The "we are a startup thing change" needs to stop being said. We have been around since 2008! I have worked for a startup of fewer than two years and it was more stable than Ceterus.
- This is not an accounting position this is a bookkeeping position. From SBA pod leader/Senior accountant to staff accountant.
- Non-"accountants" working as "accountants." I understand the need of our Customer Success Managers (CSRs) but they are not accountants but Ceterus thinks they are. Additionally, 70% of the accounting/bookkeeping work is done by a team in India and Indonesia.
- The software is unreliable.
- Turnover rate is out of control! When I started at Ceterus two years ago the CEO's selling point was the low turnover rate. If Ceterus can hold on to an accountant for a year it is considered a blessing. Never the less, when Ceterus has accountants that want to stay they fire them in mass.
- Unrealistic client and oversold clients.
- The uncertainty of the direction the company is heading.
- Zero transparency from upper management.
- Zero diversity unless we are talking about our partners in India and Indonesia.
- Benefits are not competitive and please stop saying they are.
