28 feb 2024
Risposta di Change
2yThank you for your valuable feedback!
This year we have a new leadership team to continue providing a greater experience for our team and customers. The new management team is committed to data-driven decision-making and prioritizing customer experience and feedback in our decisions.
We have instituted a more rigorous review process for product decisions to ensure they align with our mission and customer-centric principles.
Recognizing the inevitable part of startup journeys, turbulence caused by difficult market conditions and the layoffs that resulted, we have now thankfully secured a long-term investor as a new majority shareholder with a clear direction for the future ahead to stay less impacted by the market situation.
We believe these changes will not only address the concerns raised, but also position us for a stronger, more cohesive future.