Vantaggi
Benefits, great people to work with, customers are decent. They have great compensation benefits including medical,dental,vision, basic life insurance. Company gives you money to help pay out of pocket expenses and all you have to do is doing a wellness assessment and go get a physical each year with a blood test for bmi and other factors. You also get free flu shot each year, but I never take advantage of it. Some customers treat you very nice as if you're their family, but others treat you like crap
Svantaggi
Rude customers, hours are ridiculous, work/life balance, company politics, upper management. I know it customer service, but sometimes people have unreasonable demands like you should stay open longer even though we are already open long hours. Some customers are rude and most of the time come in right at the last minute and expect you to do everything and all they do is giving you a debit card without saying a word hoping you can read their mind. I hated most is the stupid 10 minutes rule where you would open 10 minutes earlier and stay opens 10 minutes later and people are abusing it. There are definitely opportunity to grow within the company, but you better know some people.