A Downward Spiral - Recensione dipendente - Senior Software Engineer presso Checkout.com

1,0
4 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The recent work from elsewhere policy with 2 consecutive weeks allowance per calendar year… (only 2 weeks really??)

Svantaggi

- A futile cycle of frequent Peakon surveys, conducted with no tangible outcomes and the employees' feedback seemingly vanishing into thin air. Allegedly, these insights are merely regarded as symbolic gestures “signals”, acted upon only if deemed suitable. This prompts the question: why invest my time in sharing my thoughts if they are destined to remain unheeded? - Mandating a return to the office for three days weekly, disregarding employees' persistent objections and regardless of the overwhelming cascade of negative feedback repeatedly expressed in surveys. These concerns, once voiced, seem to dissolve into obscurity, neither acknowledged nor communicated. This directive impacts individuals with family responsibilities or those hired during the pandemic living outside London. Such employees are coerced to either resume in-person work or confront the grim alternatives of resignation or layoff, a stark reminder of their expendability. - The CEO used to be engaged, attentive, and friendly but lately, he's become apathetic, seemingly driven solely by his ego. He's ignoring everyone around him and isn't taking their opinions into account anymore. The executive team is going along with whatever he says, without considering any feedback from the 2,000 employees. It's a far cry from his earlier stance that the company's strength lies in its employees. Now, he's all about putting customers/merchants first, showing a clear shift in his behavior and priorities. - The frequency of layoffs have fostered an atmosphere of perpetual uncertainty, where one's professional fate hangs in the balance day by day. The unpredictable nature of tomorrow's prospects, coupled with the absence of job security, stems from the unceasing waves of organizational reshuffling and restructuring. These changes, driven by a desire to optimize financial statements for investors amidst the tumultuous economic backdrop, have inadvertently transformed the workforce into subjects of an ongoing cost-saving experiment, rather than nurturing an environment of stability and growth

avatar
Risposta di Checkout.com
2y
Thanks for your feedback and sorry to hear that your current experience has not been more positive for you. As you know, we’re not perfect as a company and trying very hard to get better every day, especially as we stay agile. Checkout.com is not a company for everyone, and we know that being in the office three days a week isn’t something that every employee will agree with or want. We believe it’s best for our merchants, our employees and our company overall. If there’s additional feedback you have or anything you’d like to discuss, feel free to reach out to me directly. Your feedback truly helps with how we think about things, actions we might take and how to make Checkout.com a place where our people can thrive. Thanks. ~ Kerry, Chief People Officer

Esplora altre recensioni su Checkout.com

5,0
3 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learning about fintech industry Great leadership

Svantaggi

none that I can think of

avatar
Risposta di Checkout.com
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary, thats about it

Svantaggi

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

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