Poor communication, no team work - Recensione dipendente - Member Outreach Agent presso ChenMed

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Challenges to meet metrics dependent on market/location- but not impossible

Vision is excellent. Pay is decent.

At first it was a great place to work. Now, not so much. Have been working short staffed for quite some time now. The job is tough, so many tasks, so little time. Yet upper management expect us to do more, more, more. Heaping tasks upon us all the while knowing how short handed we are. Do this, do that...it's ALL about the NUMBERS anymore, no longer about quality care. AND if the patient doesn't comply with the PCPs advice or they don't show for their appointments, it's the staff's fault. It is ridiculous! They tell us over and over-it isn't about the numbers but if we don't meet the metrics, we get penalized. Just isn't worth it any longer. Actively seeking other employment. Ask any of the front line workers-PCPs, CP,s CFs, RTs or CCs...they will tell you the truth. Notice all the glowing reviews are from management positions, not the front line workers. Sorry, ChenMed, I have not had many good days with you.