Pretty good on the whole, some recent turmoil but still recommend - Recensione dipendente - Associate Director, Technical Product Management presso Chewy

5,0
29 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-Life Balance: One of the standout features of working at Chewy is the emphasis placed on maintaining a healthy work-life balance. I've found that the company respects its employees' time outside of work hours, minimizing the need for after-hours commitments. Exceptional Team Dynamics: The camaraderie among colleagues at Chewy is good. From day one, I've been surrounded by talented individuals who excel in their roles and collaborate well as a team. Engaging Work: At Chewy, the work is intellectually stimulating. The company's unwavering dedication to customer satisfaction drives meaningful projects and initiatives. Customer Obsession: Chewy's commitment to customer obsession is more than just a slogan—it's ingrained in every aspect of the company culture. This customer-centric approach not only guides our daily tasks but also inspires innovation and continuous improvement. Knowing that our work directly impacts the lives of pet owners and their companions is rewarding.

Svantaggi

Organizational Instability: Recent changes within Chewy have brought about a sense of uncertainty among employees. The company has experienced layoffs and hiring freezes, which have led to increased workloads and a strained workforce. Furthermore, the practice of placing team members on Performance Improvement Plans (PIPs) and down-leveling during calibrations has impacted morale. Limited Career Growth Opportunities: Despite the presence of talented individuals within the organization, Chewy has shown an unwillingness to promote deserving team members. This lack of upward mobility has left many employees feeling undervalued and overlooked. Decline in Total Compensation: The decline in Chewy's stock price in recent years has directly impacted total compensation for employees. There is a noticeable decrease in overall compensation packages, which has not been made up for in other areas. Lack of Leadership Focus: Despite promises of prioritizing certain projects outlined in memos from top executives, there has been a disconnect between intent and execution.

Esplora altre recensioni su Chewy

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can work from home if you live within 100 miles of the pharmacy location in Louisville, KY

Svantaggi

Management is a revolving door, workload is heavy, and metrics can feel unattainable.

4,0
23 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I am very happy in my role and grateful for the growth I have experienced over the last four years. Selling pet insurance has helped me become more confident and skilled in sales, communication, and customer support. I truly enjoy helping clients understand their options and feel supported when making decisions for their pets. I also value being part of a team where I can support my teammates and take on tasks that contribute to the overall success of the department. I appreciate the opportunities I have had to grow, improve, and make a positive impact in my role.

Svantaggi

I would appreciate more alignment between daily responsibilities and the core expectations of the role. Some of the additional tasks assigned do not directly connect to pet insurance or sales. These tasks have impacted my overall adherence and metrics. I understand the importance of supporting business needs, but I believe it would be beneficial to reevaluate this process so that agents can remain focused on the responsibilities that best support their role and performance expectations.

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