A sinking ship - Recensione dipendente - Dipendente anonimo presso ChowNow

The company genuinely cares about helping independent restaurants succeed, and you feel that mission in your day-to-day work. • Strong leadership direction lately with a clearer strategy, better structure, and more accountability than before. • Tons of learning and growth if you’re proactive; you get real exposure to leadership and cross-functional collaboration. • The sales org is evolving fast with new tools, better data, and improved compensation structure. • Employees are passionate, scrappy, and want to win together; it’s a culture of builders

Still in transition. Processes, tools, and messaging are being rebuilt, so it can feel like controlled chaos at times. • The pace is extremely fast — not for anyone who wants a 9-to-5. • Some growing pains with cross-department alignment as the company scales. • With so many changes, communication can sometimes lag

My immediate team was great.

We went through so many leadership changes, it was absurd: averaging 2 a year over my 5+ years there. This meant constant whiplash in changing priorities, making it impossible to get anything done. Further, the existing executive leadership is clueless. The product is being commoditized, and they have their heads in the sand, blaming sales and marketing while new competitors Claude Code their way into competitive platforms each week and they don't have any way to differentiate.