27 gen 2026
Risposta di Cielo
2moHi, this is Tanya Derrick, SVP – Client Services. Thank you for sharing your feedback about your time at Cielo. I'm glad to hear you had a positive experience with your manager, as supportive leadership is crucial to our culture.
Regarding your concerns about compensation and bonuses, I want to acknowledge that we did transition from a quarterly to an annual bonus structure to create a more equitable and consistent approach across the organization. I understand this change, along with workload concerns, has impacted how our people feel about their total compensation.
Your feedback about organizational changes and their impact on continuity is valuable. We recognize that managing workforce changes while maintaining operational excellence & transparent communication is crucial, and your insights about this balance will help inform our approach moving forward.
If you'd like to share any additional specific feedback about your experience, I welcome you to reach out to me at Tanya.Derrick@cielotalent.com.