10 feb 2020
Dipendente anonimo
Risposta di Cielo
6yHi, this is Marissa Geist, COO. Cielo has gone through a lot of change during your time here, and it’s disappointing that you read that you felt them as negative. We’re growing up as an organization, and employees with tenure like yours have been instrumental in helping us make a lot of positive changes across the company. I know we’ve made some mistakes along the way, but we’ve learned from each of those and the projects we’re working on now to evolve our operating model, accelerate our growth, and enhance our technology roadmap will give us an even stronger foundation for long-term success.
Each of the tracking mechanisms you referenced is intended to measure activity to ensure appropriately-staffed teams and balanced workloads – not to micro-manage or measure performance. We’re working to automate our core systems and update our reporting tools to avoid the manual nature of how we currently track activity. The goal is to use the data from this reporting to grow our team members’ versatility, leverage their expertise and ultimately, empower them to focus on the aspects of their job that they love.
I hope you know the impact you made during your time here – for your candidates, your client and Cielo. Surely you accomplished a lot in your 6+ years and I hope the skills and experience you built here will serve you well in the next chapter of your career.