15 apr 2017
Dipendente anonimo
Risposta di Citco
9yDear Anonymous
It is unfortunate that you weren’t able to remain with the organization for a period of a year or more. If so, you would have seen that management does review the efforts of all staff and rewards its strong performers with a promotion. These are processed twice per year. We have a high retention rate within our FSR staff and what may have been perceived as turnover could be a result of our terminating a temporary staff contract. Our office does not have many resignations but we do have some not unlike any company. Our turnover rate is below market expectations.
We are sorry to hear that your experience with the organization was not a positive one. We attempt to acclimate our new hires in a way that minimizes their feeling overwhelmed as we know the process is complex and at times tedious. Some individuals may be inclined to take ownership of the role and excel doing so, while others appreciate our patience in training and developing them to meet our quality standards. We also acknowledge that some of the responsibilities held by staff within FSR may not be initially challenging, but the role that our temps fulfill are necessary for the continued success of our organization. We have experienced great success in transitioning individuals from temp roles to full time employment and certain of those individuals have been promoted and are vital to our organization today.
We appreciate your feedback and will take note of your comments related to team dynamics. The last and first quarter of a calendar year are quite demanding due to client mandates, however we attempt to offer various outlets for staff and their teams to socialize and have interaction outside of their daily job responsibilities. We continually look to improve and create new opportunities for staff and teams to engage and grow professionally.
All the best in your future career endeavors.