Hoping for a better future for the employees - Recensione dipendente - Customer Service Representative presso Citi

3,0
19 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay and benefits Direct management that DOES care about you and try to help you

Svantaggi

Constantly moving goalposts to harder to achieve metrics evaluating performance utilizing ai instead of through other metrics high stress situations

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

workk life balance is good

Svantaggi

workk life balance is not good sometimes

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Svantaggi

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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