Not great, but definitely not bad. - Recensione dipendente - Customer Service Representative presso Citi

3,0
24 dic 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is decent. Job is stable. Benefits are fair. Ample paid time off. Company is very structured, and provides great training.

Svantaggi

No room for advancement. Management was condescending towards employees. Promotions were not based on merit. Many of the unit managers were promoted based on seniority alone, it was obvious that they didn't possess the leadership skills. Call centers easily burn their employees out, hence the very low retention rate.

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5,0
4 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome company growing opportunities very lovely company

Svantaggi

Not really none to me

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Svantaggi

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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