Clown show - Recensione dipendente - Banker presso Citizens

1,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great preparation for a future used car salesman career. And they pay weekly.

Svantaggi

As a banker you’re expected to squeeze every penny out from dry rock while being relegated to never ending damage control, maintenance, fraud disputes, debit card printing, wires. The whole thing often felt like a clown show. Pay is well under median wages. Much talk about customer satisfaction but sales is all that matters. Unrealistic sales goals for many branches. They took away or lowered many of the sales credit categories making it much more difficult to reach goals. To top it off, a 30% increase in goals for the new quarter is a ridiculous jump, especially when the previous goals were already too ambitious. Management is tone-deaf, high pressure of being fired if you don’t reach their aspirational goals. Pressure to send Financial Adviser daily referrals. If you don’t want to send garbage leads, good luck… Departments tend to function as stand-alone units without much communication or integration, support is poorly thought out. Very frustrating and time consuming when you need help with an issue. The customer review system is ridiculous, you will be penalized for negative reviews that have nothing to do with you and everything to do with bank policies and procedures. No ability to remove those.

Esplora altre recensioni su Citizens

5,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Svantaggi

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Svantaggi

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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