Go somewhere else.... - Recensione dipendente - Personal Universal Banker presso Citizens

2,0
1 nov 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay for a Personal Banker is great... (for me anyways. I have prior experience) That's about the only good thing.

Svantaggi

Sales, sales, sales... they care about nothing else but sales.. No customers on the branch? Go out and harass ppl to open an account. Can't get anyone from outside? Hit the phones and cold call customers who are 70, 80, 90 years old and talk them into coming into the branch so you can sell them something they don't need or really want. The goals are ridiculous and the pay out is a joke. My manager once told me to pick a random customer and put them in as an Investment referral so that we could meet our daily goal of FC referrals. Put EVERYTHING in your scheduler they say. It's only so the region can think the branch is setting alot of appointments and meeting with customers... which we aren't. It's only so the manager can look like he's coaching his team to SUCCESS... Oh can't forget the CALL NIGHTS! This place is a joke. They are closing branches because NO ONE BANKS AT CITIZENS! every thing is outdated. I can go on and on. You've been warned! Thank me later.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best culture in banking by far

Svantaggi

No cons I can think of!

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Svantaggi

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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