WORST BANK EVER!!! SLEAZY, DISHONEST, UNETHICAL - Recensione dipendente - Call Center Representative presso Citizens

1,0
11 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not any-closest place there is to hell on earth

Svantaggi

The call center is a cesspool of criminals who threaten, harrass and abuse co-workers (and customers). Management does nothing but blame the victim to protect themselves from a potential lawsuit. The company regularly cheats employees out of monthly bonuses of several hundred dollars-by finding a "mistake"in one of their thousands of calls. Most employees only last a few weeks/ months. They do nothing to reward or promote top performers-in fact they try to keep you where you are. I have worked for three banks and this is by far the WORST. They scam Senior Citizens by product pushing phony gimmicks like "free online coupons" (to Senior Citizens who don't even own a computer) who then get charged $11 monthly fee for not cancelling after 30 days. Most don't notice for months or years till it's too late for a refund. Run, don't walk, away from this horrible organization with awful people-from the very top down.

Esplora altre recensioni su Citizens

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best culture in banking by far

Svantaggi

No cons I can think of!

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Svantaggi

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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