The Truth About Citizens Bank - Recensione dipendente - Personal Universal Banker presso Citizens

4,0
10 dic 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-pay is great, tuition reimbursement, good benefits and vacation -many promotions and a variety of products to sell, product is easy to sell once you find the right customer -schedule is very flexible, you will be accomodated based on business need -expectations from upper management are very clear -plenty of money to make if you're willing to go the extra mile

Svantaggi

-systems and technology are outdated (but do you really wanna be replaced by mobile deposit? lol) -customer service line/phonebank doesn't work in sync with the branches (which can frustrate some customers) -Onboarding process will make or break you, especially if your team members are lazy/ working against you -rumors about buyout are creating a lack of faith in the citizens brand from a customer standpoint -wealth management/ investment program is still a work in progress and has mixed results

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best culture in banking by far

Svantaggi

No cons I can think of!

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Svantaggi

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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