Clarks - Recensione dipendente - Sales Assistant presso Clarks

Great benefits, insurance and structure

Some long time store managers are lazy.

Employee discounts and annual free pair of shoes.

This job was a complete waste of time for the 5 months I was there. Asides from the absolute bare minimum training to operate the point of sale and to locate shoes, there was no product knowledge training or sales process training, so you're on your own to figure that out for yourself. And as an assistant manager, asides from opening and closing the store, no additional responsibilities are given to you to grow your skill set and to set yourself up for possible promotion. Store management and district management enjoys writing you up if you do anything wrong, or for any type of customer complaint. Since there's no encouragement or employee coaching, any type of issues or behaviors that could be easily resolved with a simple conversation gets put on written final warnings. Team members are quick to turn on you if you have any disagreement with them, which makes for a very poor team dynamic. And finally, don't expect any type of quality bonus if you're lucky to hit your sales goals. A measly 2% on everything that you sell, if you're store hits 100% of it's target doesn't provide any type of motivation to sell.