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Attempts to be "mission-oriented" company - Recensione dipendente - Software Engineer presso ClassPass

3,0
22 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Pretty good compensation and benefits, especially if you care about health & wellness, since we used to get 200 ClassPass credits (during COVID, this has gone down to 50) - Met a handful of smart, nice engineers at the company - Good work/life balance compared to earlier days as a startup (20 days of PTO) - Engineering team matured during my time, and invested time into cleaning up tech debt, adding proper structure to change away from being a startup

Svantaggi

- Leadership talks a lot about our "mission", as a way to attempt to get employees to be bought in and excited. However, that message falls flat, based on what the company actually provides, as well as what it puts its time and resources into, and delivers on. - Diversity. Or the lack thereof. First of all, it's very evident in the brand and marketing, that this company didn't really care about diversity even though they would always claim to. Internally, even though it's a female-founded company and there are a lot of women at the company overall, the executives are all men, and they really drive most of the decisions. Also, after the recent BLM movement, the CEO jumped on the trend and said it was one of his biggest mistakes that he didn't prioritize diversity. However, it did not seem that the various diverse employees at the company were being listened to. Instead, things were done to make the company look good. - The business seem to be driven by investors or executives for a "safer" path of growth towards an IPO, which has it's pros, but there isn't much innovation. For example, prior to COVID, they could've invested more heavily into digital fitness and the technology that comes with it, but ClassPass isn't really a tech-first company. This makes many roll their eyes when the CEO claims of wanting to be a "generational tech company". - The executives have tight control of decision making, as well as who else becomes leaders at the company. The CEO brought in executives who are his friends from past jobs, his family/family friends and they have key roles at the company. This may lead to the lack of innovation, since there isn't much diversity in thought from what the executives think is important. - They've built a company culture that makes it hard to bring up constructive criticism, and sometimes can be overwhelmingly positive. - Some problematic employees and managers being kept around, that led to many good people leaving.

Esplora altre recensioni su ClassPass

5,0
19 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

culture, management, growth opportunity, support

Svantaggi

constantly changing, feeling like things are running behind

1,0
1 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There's some nice benefits, like ClassPass credits, good insurance, and remote.

Svantaggi

First and foremost, if you're a POC, you need to stay far away from this place. There is absolutely no diversity, and majority of the sales org, including the leaders, are white women. The managers lack skill, and don't know how to sell or manage. They only became managers because of their connections or because they were there in the early days of ClassPass and stayed long enough to get promoted. Nothing based on merit or skill. The sales culture is very churn and burn. The retention rate is so low, and this company is like a revolving door. You become a "veteran" or senior employee if you have worked there longer than 4 months. They have extremely unrealistic goals for the sales org, and the leads are awful. And it's because the company is terrible, and doesn't invest in partner services or support, so gyms and salons tend to have a bad experience because the resources and support they have for them are abysmal. Not to mention the bad reputation that ClassPass has; if you call a lead that has been called before, you will get extremely frustrated owners. They will tell you that ClassPass reps are harassing them by constantly calling, but that is what you are taught to do as a rep. To wrap it all up, there is no diversity, incompetent leaders, and bad reputation.

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