23 apr 2017
Dipendente anonimo
Risposta di Clubessential
9yThank you for taking the time to provide your feedback. I'm disappointed we haven't quite connected with you in a more optimistic way about our company's future. Clearly the organization and ownership changes over the past year have been disruptive for you. Change is difficult. I understand the challenges change brings. I would respectfully disagree with your assessment that we don't support our employees or we only go through the motions of getting employee feedback or nothing has been changed for the better or we're closed minded. Those are not characteristics of the culture we're building together within Clubessential. The employee feedback provided through our eNPS survey is absolutely being used to shape our decisions and plans, including a forthcoming flex time and work from home policy.
I promise you we'll continue to communicate on a regular basis and build on one of our core values of Being Exceptional in everything we do. Hopefully you got a sense of the promising changes we're implementing during the All Hands meeting last week. Clubessential is a great company with terrific customers and dedicated, hard working employees who want to help us succeed.
If you'd like to discuss your specific concerns, please come see me. I hope you'll feel differently in the coming months.