A Company With Shockingly Low Morals (Customer Care Specialist) - Recensione dipendente - Customer Care Specialist presso Clutter

1,0
2 ott 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

· Catered lunch · A couple really cool people

Svantaggi

Those Glassdoor reviews you see from early September are fake. They were all created by HR and upvoted so that they could hide the bad reviews. I also think it's funny how these reviews try to pretend like the only reason someone wouldn't want to work here is because it's "fast-paced". In reality, policies do change pretty fast, but the immoral thinking behind them never changes. This company has a real ethical problem and if you think of yourself as a moral person, I highly advise you look elsewhere. Unless you are on the Product or Engineering team, Clutter does not care about you, and you are expendable to them. In just the past few weeks, over 1/3 of the Sales and Care team have been fired from full-time positions. The company culture is actually terrifying. Don't bother applying unless you enjoy going to work each day wondering if you might get fired. You'll notice that many people haven't been there for longer than a few months, because the turnover rate is incredibly high here. And when it comes to our product, instead of taking responsibility for their incomplete proprietary software, Clutter blames the customer for any inefficiencies that the company causes. They're intentionally secretive about hidden fees, billing records, and things that just don't need to be secretive. That's not how a company thrives in 2018. Companies that succeed today are built on trust and honesty. I really wanted to like this company. I thought it had a great idea and potential. But the longer I stayed there, the more I realized Clutter just doesn't give a damn about their customers. You can see proof of this in their Facebook and Yelp reviews. Imagine doing Customer Support for those situations without the resources to fix them. Not fun.

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5,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance Support from leadership Fun team meetings Was able to work from anywhere

Svantaggi

Department I was in got shut down

2,0
13 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Weekly paychecks, remote work experience, and accessibility to other departments

Svantaggi

The CEO stepped down on my 2nd day of the job and the company was frequently changing its service offerings. My morals were questioned more often than not and I felt sleazy selling their services.

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