Friendly place to work. - Recensione dipendente - Customer Service Representative presso Co-op

4,0
5 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The "onboarding" process is entirely by way of various e-learning packages, but I found these informative & useful, as I have no previous experience of working in retail. Colleagues and team leaders were subsequently very helpful in supporting me as I began to learn the various processes and procedures of my role, which is still ongoing.

Svantaggi

I have found some of the I.T. related systems to be slow and often unreliable, which can be quite frustrating. The work is a lot more physical than I ever imagined and often leaves me feeling very tired after a longer shift.

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Risposta di Co-op
2mo
Thank you for your fair and balanced review. We're pleased that you are finding the different learning methods in-store useful and that you have a supportive team to help guide you through your early days at Co-op. If you're finding the transition to working in retail difficult, please make sure to let your manager know. We know that working in convenience retail can be challenging but it sounds like you are managing this well with the support of your team. Speed will come with time and practice, but we'd always prefer a task being done correctly than rushed.

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5,0
18 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great staff. Good shifts

Svantaggi

Long hours. Too far from home

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Risposta di Co-op
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3,0
8 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Svantaggi

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Risposta di Co-op
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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