Decent pay and benefits. Understaffed and overworked. - Recensione dipendente - Customer Team Member (CTM) presso Co-op

4,0
27 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good organisation to work for with decent pay, good colleague benefits and the fact that it's a co-operative makes it feel less corporate than other companies. Pay could be better but could be worse. Teams are all very nice

Svantaggi

Constantly understaffed which means you're always doing 3 jobs at once and can never catch a breal. There's always something that needs doing

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Risposta di Co-op
2mo
Thank you for taking the time to share your experience. It is great to hear that you appreciate the pay, colleague benefits and the wider Co‑operative values, and that you have found your team friendly and supportive. We also hear your point about the store feeling understaffed. It can be difficult when the pace is busy and it feels like you are juggling several tasks at once. If this has not been raised already, it is worth speaking directly with your Store Manager or a Team Leader. They can review the store’s current establishment, look at patterns and workload, and escalate concerns where needed so the right support can be put in place. Thank you again for your feedback. It helps us understand where pressure points are and how we can better support colleagues.

Esplora altre recensioni su Co-op

5,0
18 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great staff. Good shifts

Svantaggi

Long hours. Too far from home

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Risposta di Co-op
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3,0
8 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Svantaggi

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Risposta di Co-op
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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