Generally a postive experience (so far!) - Recensione dipendente - Customer Team Member (CTM) presso Co-op

4,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- member owned - it really makes a difference to know that my work is not lining the pockets of shareholders - friendly team - it's generally enjoyable to be at work - 30% discount on Coop own brands is fab - Coop try to do the right thing & that is reflected in the internal organisational conversations and priorities - flexibility in terms of days & shifts worked

Svantaggi

- pay is just above minimum wage but not as high as the real living wage - as in many large organisations, there is a sense of disconnect between those who work in stores and serve customers and those further up the chain who make decisions - as far as I understand it, the number of staff hours that a store can use each week is decided centrally. This often seems to have the effect of leaving the store slightly short staffed & the staff on duty feel stressed & stretched as a result

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Risposta di Co-op
4d
Thank you for sharing your feedback and it’s great to hear you’ve had a positive experience so far. We’re really pleased you’re enjoying the friendly team, flexibility, and the difference being a member-owned organisation makes, as well as making the most of the 30% colleague discount. We also appreciate your honest reflections on pay, staffing levels, and feeling connected to decision making. Feedback like this really matters, and it helps us continue to improve how we support colleagues across our stores. Thanks again for taking the time to share your experience, and for everything you do as part of the team.

Esplora altre recensioni su Co-op

5,0
18 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great staff. Good shifts

Svantaggi

Long hours. Too far from home

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Risposta di Co-op
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3,0
8 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Svantaggi

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Risposta di Co-op
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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