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      CoBank

      Azienda coinvolta

      Recensioni su CoBank

      Very patient bosses that are helpful - Recensione dipendente - Customer Service Representative presso CoBank

      3,0
      27 giu 2021
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I've been here a few months and I've probably asked the same questions 30+ times and all my bosses/coworkers are still very helpful. I'm learning a lot about customer service computer programs that seem like has a 100% carryover to pretty much every other CS job description for other jobs that are out there. At least when working from home, it is pretty laid back and you can get "back in the action" when you are ready - you aren't just being bombarded with calls the whole day. 95% of the people that call up to you are very friendly and patient when you are learning and the other 5% aren't that bad.

      Svantaggi

      Maybe it's just the recruiting company that I work with, but I'm not getting paid at a rate to live comfortably where the job is located. - this is fine now, but when I have to start working at the office and move closer, it will be difficult. It's very repetitive and you just do the same things all day, you never see any growth really. - Maybe this is just life haha. Not sure if it's just the recruiting company I'm working for but the lowest priced health insurance package that I was offered was 25% of my take home pay which seemed ridiculous.

      avatar
      Risposta di CoBank
      4y
      Welcome to the team! It sounds like your training went well and that you have qualified co-workers who are more than happy to help you figure things out while you’re onboarding. Our customers are the fundamental reason we do what we do and you have a vital position in the company, thank you for your review! If you’re having an issue with your pay we would recommend that you reach out to the recruiting company your referring to or for additional help you can contact us at feedback@cobank.com.

      Esplora altre recensioni su CoBank

      5,0
      28 gen 2026
      Anonymous employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great culture and teams to work alongside

      Svantaggi

      no cons at all here

      1,0
      31 mar 2026
      Anonymous employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Financially speaking CoBank is a stable company. The yearly bonus payout is competitive,

      Svantaggi

      It's referred to as "CoBank nice" which is another way of saying it's a passive-aggressive culture. If you dislike endless meetings, this environment can be frustrating. Strong resistance to change at the leadership levels - despite claims of being focused on transformation, real progress is very limited. Extremely slow pace. Recent months have brought significant organizational and leadership changes, but very little acknowledgement about the impact those changes have on associates. PTO is definitely not competitive.

      3
      avatar
      Risposta di CoBank
      2mo
      Thank you for raising these concerns and for sharing your feedback. We agree that bonus payouts are an important part of overall compensation, and we remain committed to offering competitive rewards to our associates. Transparency and trust are priorities, and we’re continuing to strengthen communication and collaboration across the organization. We truly appreciate your willingness to speak up—perspectives like yours are essential as we work to improve together!
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