Worst to work for in more recent years - Recensione dipendente - Account Manager presso CoStar Group

Over the more recent years, before I left 3 year's ago, it had become increasingly more KPI driven and micro-managed. Clients were getting annoyed as this style had seeped through to the sales team, potentially coming across desperate. The research team were no longer happy about being micro-managed and being treated more and more like a call centre. This is the backbone of the business and this was starting to crumble. I felt ultimately, decisions were out of the hands of the majority of the leadership team, instead very top heavy who were more focussed on the big picture and out of touch with client's expectations.