Modern Luxury LOL - Recensione dipendente - SSA presso Coach

2,0
15 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Discount and flexibility of hours

Svantaggi

Management has been in the company since the year of the flood and have no idea how retail is operating in this century. They sell you on being people oriented during the recruitment process but only care about metrics. As an employee there are so many metrics you don’t know what to focus on tied with all the back of house procedures the company isn’t really focused on customer service or what it really means to be luxury. Brand is delusional in thinking they are part of a luxury market. They gear their advertising to tweens and twenty somethings but the actual customer walking in the door are the mothers and grandmothers of afore mentioned. Brand needs a reality check.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits, as well as good employee discount.

Svantaggi

Not great pay, but atmosphere and brand could make up for it

3,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Svantaggi

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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