Vantaggi
It's a luxury company pays yet they are comfortably paying so little to their employees. Unpaid trainings, minimum wage pay, but they pay a lot to keep their customers happy? It sends a message that they undervalue their employees. Also I quit because not only do they pay minimum wage they also expect customer service reps to sell.....on top of cx service with no commissions. . . like excuse me? I was the top sells person at a prior job because of my sales commission on top of my salary. They want the stress of a sales job with no real benefit to who is preforming??? that's ridicules. I had it as a side job but I quit their is better paying companies that value their employees better. What an irony, luxury company? not luxury paying
Svantaggi
The pay Lack of commission Treatment from the customers Expectation that a customer service rep should do sales? Those are 2 different departments they can blend the functions but I bet they would never blend the pay