Service department is fine, but micromanagement is nxt lvl - Recensione dipendente - Service Engineer presso Codar

There was teamwork in service department

Always many last minute meetings

Good salary and on time payment

- No clear policy guidelines on HR, operation n staff reimbursement. depends on the interpretation of other staff. - Workscope changes as and when management wants it to change and usually to not what you are hired or trained for. you will be deemed a poor performer if unable to carry out new workscope. - No quality system or documented procedures. makes them up as required. - Does not embrace technology for efficiency. a lot of manual processes with no clear guidelines causing a lot of responsibility pushing and misunderstandings. - Management does not accept feedback from staff and customers and believes they are right in terms of pricing n quality issues. - Company direction solely determined by management and is not customer oriented or geared towards company growth and staff well being or security. - Ancient and inefficient DOS accounting system that needs a lot of manual and duplicated work, causing wrong and slow results which will be blamed on staff as poor performance. - Disorganized admin processes. eg. pay slips always delayed, once even for more than 2 months late.