try but don't waste your time - Recensione dipendente - Global Account Manager presso Cogent Communications

Great company that offers great solutions and cares about customers.

None up to this point

It’s better than prison, barley.

Call Center environment in the worst part of town. The VP adds zero value and nepotism is huge, especially with his son who was flipping burgers previously. Your first month you need 4 opportunities or you’re fired, that metric stays until your sentence is up at Cogent. Churn rate is very high. No consistency and training. The director only cares up useless KPIs / this isn’t 2010 anymore. He also had the small call when he repeats verbatim the daily email he sends out, how is he a VP?